Learning & Support

Learning

In Bright Inventory we are trying hard to make your work easy. We have provided very detail-oriented documents with screenshots and related videos to show the process and procedures of each module and its sub-modules. You would be able to find almost everything you need to utilise Bright Inventory smoothly.

Support

We in Bright Inventory mind our customers and will make sure they will receive the best customer service. Our research indicates that there are huge gaps in the market between customers and the existing solutions. Providing attentive and timely customer service is what we are masters on.

You can easily access us by either booking an online one on one meeting with one of our experts, opening a ticket easily through your Bright Inventory profile, using our 24/7 Live chat or simple sending us an email and we will address your concern accordingly in the fastest time.

Common Questions

The products and services offered to SMEs are completely underwhelming. There is limited room to customize existing platforms, and features do not cover complex situations. We have a solution for every scenario.

There is no AI-based Inventory management solution in the market to help SME owners on predict future trends, better understand their customers, up-sell and cross-sell recommendations, and find opportunities to grow their business by using their data. Bright Inventory would be the first AI-based Inventory and order management system to do so.

By having so many changes in the world recently, reporting in existing platforms either does not cover all market needs or are very complex to use and most are very expensive. There is no way other than ending up buying two or more products from different companies that will not cope well with each other. Bright Inventory solves these issues easily by using cutting-edge technologies and AI-based insights.

We value our all customers. You can reach us through one of three gateways:
1- Booking an online one-on-one meeting with one of our experts.
2- Through your Bright Inventory profile.
3- Utilizing 24/7 Live chat.

All customers will have full access to Bright Inventory's "Learning & Support" section through their profile which describes all the modules and sub-modules in a simple way by using screenshots and videos. Every portion in Learning & Support starts with the definition and follows the process and finally provides hints and tips for users to get most of the Bright Inventory products.

Even if you don't want to switch fully to Bright Inventory, you would be able to use our stand-alone Advanced Reporting and/or Online Multi-Channel Listing products through Bright inventory APIs which will be provided for you.

After launching the product, there would be a 14-day free trial for our customers to check out the system. Customers can either import their own information or would be able to use our demo information.

We will announce our progress through Bright Inventory’s social media platforms and inside of the main page as well. On top of that, all registered customers will receive a detailed email describing every milestone we have accomplished.